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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Uncapher

January 14, 2026

5  out of  5
rating by Joseph Uncapher
"Professional, friendly, hometown feel and great rates. Grace and the agency was able to help me save several hundred dollars on my car and home insurance. Grace was a pleasure to work with and very attentive to details and persistent in getting everything setup easily and correctly. Give them a call, they can probably save you money today!"
We responded:
"Thanks so much for your trust in our State Farm Insurance Agency. We appreciate you very much and your business and hope to help with your auto insurance and home insurance for years to come! "
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Crystal Anker

January 14, 2026

5  out of  5
rating by Crystal Anker
"Have had nothing but seamless, thorough attentive service with Jason and his team. Excellent attention to detail and communication."
We responded:
"Thanks Crystal for your continued business and loyalty to our office. We are always here to help you at State Farm. "
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___

December 24, 2025

5  out of  5
rating by ___
"Grace was very helpful and communicative, very happy with their service and the policies they offer. No hidden fees and very honest!"
We responded:
"Thanks so much and we were happy to have been able to help you with your auto insurance. We appreciate your business so much! "
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Giselle Hernandez

December 24, 2025

5  out of  5
rating by Giselle Hernandez
"I’ve had a great experience with State Farm. They were patient, answered all my questions, and made sure I understood my options. It’s nice knowing I can count on them when I need help."
We responded:
"Hi Giselle and thanks for your review. We welcome you to our Lafayette State Farm office! "
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dwight smith

December 19, 2025

5  out of  5
rating by dwight smith
"Grace gave me a great rate for the coverage I needed and saved me significantly from what I was paying. I highly recommend giving them a call and see what they can do for you."
We responded:
"Welcome to State Farm, Dwight. We hope to be your local state farm agency for many years to come. "
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Danielle Wagner

December 15, 2025

5  out of  5
rating by Danielle Wagner
"Strongly recommend this specific agency! I had them all throughout grad school and missed them when I moved out of state. Grace and Jason were very responsive and down to earth, and even though I was on the cheapest plan I appreciated that I could always reach out when I had accidents/ car rental issues unrelated to my policy with them and they quickly called or emailed back with tips on how to proceed."
We responded:
"Hi Danielle and thanks so much for your business an loyalty to our State Farm Agency. We appreciate having been able to serve you over the years and wish you all the best on your new adventure! Best wishes to you! "
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Sadye Shedron

December 11, 2025

5  out of  5
rating by Sadye Shedron
"Was just shopping around, changes in life, and Grace was able to help with getting everything put together and I saved a lot of money on my auto and then added my home owners insurance! She was efficient and so kind!!!! Thank you so much!"
We responded:
"Thanks Sadye for putting your trust in us and we are happy to hear that you saved on your auto insurance. Combining the home insurance definitely helps with maximizing the discounts we offer. Please call or text anytime you need us. Have a great day! "
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Sarah McClain

December 8, 2025

1  out of  5
rating by Sarah McClain
"I was a customer of State Farm from 2017 until a few days ago. I had an auto policy and a home owners policy. In the last two years, I was laid off from my job twice and lost my husband to addiction. I worked very hard to stay afloat with all of my responsibilities and I communicated with my providers, including State Farm. I was making payments that exceeded my monthly payment to attempt to resolve a past due balance from when I was out of work. However, I received a text that said if I didn't pay the full past due amount (appx $275), then my auto policy would be cancelled for nonpayment. I sent a $100 payment the day before this text was sent. It was all I had. I did not receive any response from Jason or his team. It has been a hassle for the last 3-4 years because no one seems to know what is going on. There were errors in my bills and I spent way too much time on the phone trying to resolve them with Jason directly and he was clueless. I couldn't log into my account or my app and he didn't know how to help me. I couldn't access my cards and was told that was on me to figure out. So I reached my limit and moved on. I'm still in the process of cancelling my homeowners policy, but I have coverage from Progressive and they have been wonderful. I am paying half of what I was paying for identical coverage. I would not recommend State Farm for insurance and would not recommend Mr. Dickelman or his team if you are expecting any kind of customer service."
We responded:
"Hi Sarah, sorry things didn't work out for you with our office but we did our best we could to help you over the years. We wish you the best and good luck to you in the future. "
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Marcia Hust

December 4, 2025

5  out of  5
rating by Marcia Hust
"Grace went above and beyond to help me with my insurance needs."
We responded:
"Hi Marcia and welcome to our office. We appreciate you and your business and hope to be your State Farm office for many years to come. Thanks for putting your trust in us to help you with your auto insurance! "
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Allison Walker

November 7, 2025

5  out of  5
rating by Allison Walker
"If you are looking for great customer service and great rates, I would highly recommend State Farm! Grace was so wonderful to work with and very patient with all my questions. We are the type who live pay check to pay check and they were able to work with us and help get us great coverage. Very satisfied!"
We responded:
"Hi Allison and thanks so much for your business! We appreciate you and your confidence in our State Farm Agency. "
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Marie Powers

October 31, 2025

5  out of  5
rating by Marie Powers
"Very understanding & very helpful. I recommend going thru state farm. Grace Greenbank was very friendly & helpful."
We responded:
"Hi Marie, thanks so much for your comments. We are happy to help you with your auto insurance! Thanks so much for choosing us as your State Farm office. "
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Emma Welch

October 6, 2025

5  out of  5
rating by Emma Welch
"Jason was very helpful with getting my auto insurance set up. He suggested changes to help me save money. The process was very easy and timely."
We responded:
"Emma, thank you so much for your feedback! We appreciate your business and look forward to assisting you in the years to come! "
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Donna Osborn

September 20, 2025

5  out of  5
rating by Donna Osborn
"I visited this office twice while navigating new insurance coverage for my home and car. I spoke with Cassie and Grace. Both ladies were very knowledgeable and willing to listen to what I was saying. They were very accommodating and just downright neighborly ( I’m from the South). Not only did I get much better rates than I previously had, but I felt like I was genuinely important. I will eagerly recommend this office. Thank you all."
We responded:
"Donna, so happy to have you at our State Farm Agency. We looking forward to serving you and helping with your insurance needs over the coming years!! "
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Kelsey Keys

September 18, 2025

5  out of  5
rating by Kelsey Keys
"I could not ask for a better experience. Jason was able to save a lot of money on my car insurance. I even recommend him to my daughter. I will definitely recommend him to others. Thank you so much. You lifted so much stress from me."
We responded:
"Thanks for your business, Kelsey! We are happy to be your nee State Farm Insurance Agency "
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Mike Childress

September 12, 2025

5  out of  5
rating by Mike Childress
"I've been working with Jason for many years now. He's always helped me find great insurance coverage at a reasonable price and doesn't try to sell me bogus products I don't need. I highly recommend him!"
We responded:
"Hey Mike, I really appreciate you guys and your continued loyalty and business to my State Farm Agency. You have always been so nice to work with and i appreciate your interest you take in the insurance. Have a great day! "
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Cheryl Bowers

August 31, 2025

5  out of  5
rating by Cheryl Bowers
"Amazing customer service!! They were wonderful in assisting me to get my auto insurance, offered great rates, etc."
We responded:
"Cheryl, Cheryl, Thank you so much for your review! We value our customers opinions and are happy to assist you with your insurance needs in the future!"
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L “ButterflyCuddles” MACK

August 29, 2025

5  out of  5
rating by L “ButterflyCuddles” MACK
"Grace at Jason Dickelman State Farm helped me restart my insurance. I have been a customer for a couple years now. Jason and his team are always so helpful and get the job done. They look for the discounts for your automobile. Get insurance through this State Farm agency. They work for you!"
We responded:
"Thanks so much. We appreciate you and your loyalty. Have a wonderful day!"
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Joshlyne Massengill

August 26, 2025

5  out of  5
rating by Joshlyne Massengill
"I appreciate State farm for taking the time to work with me and giving me new found freedom and confidence"
We responded:
"Joshylne, so happy we were able to help you with your new renter's policy and giving you the confidence you deserve! "
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Shq

August 23, 2025

5  out of  5
rating by Shq
"Had an absolutely flawless experience and was able to finish very quickly, amazing!"
We responded:
"Shq, Thank you for entrusting us with your insurance needs! We look forward to doing business with you in the future!"
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Autum Jones-Meadors

August 20, 2025

5  out of  5
rating by Autum Jones-Meadors
"Friendly, knowledgeable staff. Call Jason Dickelman’s office for your insurance needs!"
We responded:
"Hello Autum and thanks for your feedback. We appreciate you very much!! "
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Shaniah Chaparro

August 19, 2025

5  out of  5
rating by Shaniah Chaparro
"Grace was great throughout the mortgage insurance process. Very helpful and attentive!"
We responded:
"Thank you so much, Shaniah, for your loyalty over the years. So glad we have been able to help you with your auto and home insurance. "
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Olivia Roswarski

July 30, 2025

5  out of  5
rating by Olivia Roswarski
"Grace was the best! She got me a great deal on my insurance for my new Volkswagen. I recommend her 100%"
We responded:
"Thanks so much for your business! We welcome you to our State Farm office. "
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Tracy Graham

July 9, 2025

5  out of  5
rating by Tracy Graham
"I just bought my auto and renters insurance through Jason. He was very professional and it was such an easy process. Highly recommend."
We responded:
"Thanks so much Tracy! Appreciate you and your business. Look forward to being your State Farm Agent for a long time. "
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Bob Anderson

July 7, 2025

1  out of  5
rating by Bob Anderson
"Not thrilled with the service. Working on changing agents. Doesn't seem like the right hand knows what the left hand is doing in that office. Numerous mistakes on our plans and payment process."
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Clint Ray

June 26, 2025

1  out of  5
rating by Clint Ray
"What an absolute worthless Agent. Sent a text two days ago. No response. Called during business hours. No response and no return call. Sent an email yesterday at 7:30 am. ZERO RESPONSE!!! I’ve been with them for 15 years. 8 with Jason. I got a progressive quote the other day which is 1/3 of the price for the EXACT same coverage. I want them to look into this and ZERO RESPONSE!!! If you’re going with State Farm choose a different agent!!"
We responded:
"Hi Clint, we cannot always control the rate. Our office always does its best to communicate quickly. You have been with us almost 16 years and we have always done everything we could to help you. "